They are rackmounted audio products that are available in a 16 x 16, 12 x 12, and 8 x 8 form factor and are referred to as c16, c12, and c8 respectively. You can factory reset the soundstructure using that api, or by bridging a couple pins on that rs232 port and rebooting. Soundstructure c8 c12 c16 voip hi, i had read the following msg link that indicates conference support in voip is three. Soundstructure c16 sixteenchannel aec noise canceller feedback reduction wauto mic mixing and matrix mixer. Polycom collaboration solutions video conferencing.
Polycom support visit the polycom support center for end user license agreements, software downloads. Polycom touch control for the ultimate experience with hd voice, video, content, and ease of use. Integrating realpresence group 500 with soundstructure. Hardware installation guide for the polycom soundstructure tel1 and tel2 iv soundstructure tel1 and tel2 5 soundstructure for audio processing.
Soundstructure solutions through the addition of remote telephony participants to audio and video conferencing applications. User manuals, guides and specifications for your polycom soundstructure c16 computer hardware, conference system. Instructions for updating soundstructure firmware polycom. When you order products from, the order is processed within one to two business days. The programs installer file is generally known as studio. The most powerful and flexible installed audio solutions available, delivering lifelike voice conferencing with no compromises. The polycom soundstructure c8 delivers clear, immersive sound for more productive voice and video conferences with eight channels. The most popular versions among the software users are 1.
With a 20foot pickup range and advanced audio technology such as enhanced polycom hd voice and the patented polycom noiseblock, conversation flows naturally and you hear every word clearly. The soundstructure telephony plug in cards are compatible with soundstructure c16 c12 c8 and sr12 devices. Polycom soundstructure c16, c12, c8, and sr12 design guide. With performance and clarity to delight meeting participants, the polycom soundstructure c8 has innovations in design and configuration that allow for system set up in far less time than expected. Demonstrates how to install the soundstructure voip interface, update the firmware, create a project that includes the card using studio software, upload the. Soundstructure studio and firmware with updated text that applies to realpresence group will be made. The most powerful and flexible installed audio solution available. View online or download polycom soundstructure cr12 design manual. I want to know is there any new software hardware update for. The soundstructure c8 can support up to two ceiling microphone arrays. Unmatched performance and clarity will delight your. Polycom soundstructure c16, sixteenchannel aec country, 48. Hardware installation guide for polycom soundstructure voip.
Polycom soundstructure cseries c12 video conferencing device series sign in to comment. The polycom soundstructure c12 delivers clear, immersive sound for more productive voice and video conferences with twelve channels. Polycom soundstructure cseries c16 video conferencing. View and download polycom soundstructure c16 hardware installation manual online. Polycom trio 8800 is a revolutionary conference phone offering stunning roomfilling sound for the best conference experienceever. It delivers powerful and flexible audio processing for any commercial sound application that does not require conferencing capabilities. Soundstructure digital mixer you can connect several microphones to a system through a polycom audio mixer.
Soundstructure studio download the program lets you configure. The polycom soundstructure c16 is a sixteen channel installed audio system that allows you to connect a combination of polycom microphones that use up to sixteen channels. The soundstructure c12, c8, and sr12 are all very similar in appearance to the c16. Polycom soundstructure c16 design manual pdf download. This is a completely tested, working, current model, digital matrix mixer for up to 8 microphones plus auxiliary inputs. Polycom touch control with soundstructure poly community. View online or download polycom soundstructure c16 design manual, hardware installation manual, application note. When offhook, the tel1 seizes the line from the handset and will not release it to the handset until the tel1 is placed back onhook in other words, hungup. Polycom soundstructure c16 manuals and user guides. Soundstructure c12 will emits a hissing sound when connected to a. Rely on it to provide highperformance voice conferencing for nearly any type of roomfrom standardsize conference rooms and boardrooms to the largest.
Fullstereo acoustic echo cancellation, with 22 khz bandwidth and powerful feedback elimination, allows meeting participants to focus on the conversation without distraction. Downloaded from the wiring page of soundstructure studio click view. The soundstructure products are polycom s next generation installed voice products. Soundstructure c16 not connecting to network polycom. You can execute polycom realpresence desktop on windows xp7810 32bit. Administrators guide or via the polycom web configuration utility. The soundstructure c16 delivers a truly immersive experience for both voice and video conferences with unrivaled stereo acoustic echo cancellation. It was sitting on the customers network nicely for a while until recently when it no longer establishes link to the network switch. Frontpanel led interpretation the frontpanel leds are interpreted as follows. The soundstructure c16, c12, and c8 products feature acoustic echo cancellation.
The polycom soundstructure c16 is an installed conference room audio solution with 16 channels for applications in large rooms. Polycom soundstructure c16 sixteen channels 220033160001 polycom soundstructure installed audio solutions deliver high definition clarity to voice and video conferences for improved productivity and faster decision making. Polycom soundstructure, cseries, cseries, c16, c12, c8, english. Polycom soundstructure c16 audio conference patch 2203160001. The kit is a great audio system for a polycom or pcbased video conferencing solution running zoom, microsoft teams, gotomeeting, or cisco webex. Can i use soundstructure with polycom realpresence group series products. The polycom soundstructure support page provides software downloads, user. Series c12 video conferencing device the only product with both monaural and stereo echo cancellation from 20hz to 22 khz, soundstructure cseries is the first truly immersive audio experience for voice and video conferencing. The polycom soundstructure sr12 is an ideal solution for reinforcing sound in a range of environments, including houses of worship, stadiums, conference centers, hotels, night clubs, and restaurants.
Soundstructure c8 soundstructure c12 soundstructure c16. I have a polycom trio 8500 device being used as a zoom room controller. The soundstructure products are polycoms next generation installed voice products. Polycom is the leader in video, voice, and content solutions. I also ordered the following part number 220049307002 that is supposed to be a special usb cable with torx screws on the micro usb end that allows you to connect the phone to the usb cable securely so it cant be pulled out. Unmatched performance and clarity will delight your customers and meeting participants, while new innovations in design and configuration. Includes australia power cord, user manual, software. The soundstructure voip interface supports up to 12 lines and 24 call appearances. Integrating realpresence group 500 with soundstructure how do we integrate soundstructure c12 with realpresence 500. Polycom sound structure c16 audio conference patch description. The most recent installer that can be downloaded is 23. The total time to update the soundstructure firmware should be less than 10 minutes. Soundstructure c16 can i connect a sip phone to it.
The soundstructure cseries mixer connects to the digital microphone. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the. Soundstructure studio free download windows version. Hardware installation guide for the polycom soundstructure c16, c12, c8, and sr12 2 2 frontpanel the frontpanel of the polycom soundstructure c16 is shown below with the front panel door open, revealing the seri al number label and the system status led. Polycom realpresence desktop free version download for pc. The polycom soundstructure products are professional, rackmountable, and audio processing devices. For more than two ceiling microphones, you will need to step up to the soundstructure c12 or the c16.
Hardware installation guide for the polycom soundstructure. Connecting a polycom audio mixer to realpresence group series systems provides flexibility in audio setup. Polycom soundstructure tel2 for voice 2 rj 11 phone line. For rooms of that nature, the polycom soundstructure cseries is an installed conference room audio solution that delivers a truly immersive experience for both voice and video conferences. Hello, i am having a problem with polycom touch controlconnected to a soundstructure. For setup information, see the soundstructure voip interface chapter in the design guide for the polycom soundstructure c16, c12, c8, and sr12. The soundstructure telephony plugin cards are compatible with soundstructure c16, c12, c8, and sr12 devices. Polycom soundstructure cseries polycom installed audio. Learn how our technology can help your organization unleash the power of team collaboration. Application note, hardware installation manual, design manual. Polycom soundstructure price from polycom price list 2020. The polycom soundstructure support page provides software downloads, user documents, setup documents, and other technical information for the following products. This pc software is suitable for 32bit versions of windows xp7810.
View and download polycom soundstructure c16 design manual online. The soundstructure sr12 is an audio device for commercial sound applications that do not require acoustic. Technical specifications for polycom soundstructure cseries audio conferencing solution keywords. We provide several tools to assist in every aspect of your poly solutions. Page 197 design guide for polycom soundstructure studio c16, c12, c8, and sr12 soundstructure studio 1. Introducing the polycom soundstructure product family. The file size of the latest installation package available is 16. Buy polycom soundstructure c16 teleconferencing equipment 20 64 db, 20. Soundstructure sr12, soundstructure c12, soundstructure c8. Polycom soundstructure voip interface register with lync 20. This is a completely tested, working, current model, digital matrix mixer for up to 16 microphones plus auxiliary inputs. Polycom soundstructure c16 220033160015 leaflet page 1 of. The polycom soundstructure c16 delivers clear, immersive sound for more productive voice and video conferences with sixteen channels. The polycom soundstructure c16 2203160001 was designed from the ground up to bring your voice and video conferences the best sound possible across 16 channels.
Hello all, we have this soundstructure c16 polycom in the office. Soundstructure c12, sr12, soundstructure c8, soundstructure cr12. Sep 06, 2018 polycom soundstructure installed audio solutions, models c16, c12 and c8, deliver clear, immersive sound for more productive voice and video conferences. Application notes for configuring the polycom soundstructure voip. Release notes for polycom soundstructure firmware 1. Polycom soundstructure c16 teleconferencing equipment 20. Buy a poly polycom soundstructure cseries c16 audio conferencing device or other video conference architecture at. If i recall the soundstructure uses dhcp by default, so simply factory restoring it and making sure you have dhcp on the network should be good enough to access it. Applies to polycom soundstructure c8, c12, c16, sr12, and. You may return any new computer purchased from that is dead on arrival, arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Polycom soundstructure cseries models breakthrough audio conferencing performance lifelike voice conferencing with no compromises. The voip dialer in soundstructure studio does not display the resume button after a transfer of. The program lets you configure polycom soundstructure products. Polycom soundstructure cseries c16 video conferencing device series sign in to comment.
Soundstructure voip interface card running uc software release 4. Polycom soundstructure c8 2203080001 audio processor w. I am able to get them to connect but when the touch control display times out and i touch to bring back up it goes back to the connect to a device page. Basic calls, conference, blind and consultative transfer, dtmf dual. However, the pbx vendor suggested that since they can only support a limited plethora of polycom siemens. Polycom soundstructure voip interface hardware installation guide.
Polycom soundstructure installed audio solutions, models c16, c12 and c8, deliver clear, immersive sound for more productive voice and video conferences. When a conference phone isnt enough, the polycom soundstructure cseries is an installed audio system for conference rooms of any size. Connecting shure microflex advance mxa microphones with. This module will control the polycom soundstructure via rs232 or tcpip. Easy installation and configuration, even for very large or complex collaboration systems with soundstructure studio configuration software and polycom obam one big audio matrix. The voip interface card is inserted into the soundstructure. Our pbx vendor does not support it on our network and so im stuck with the problem on how i could get it functional. Easy installation and configuration, even for very large or complex systems innovations such as soundstructure studio. Polycom uc software release matrix for soundpoint ip and soundstation ip phones. Polycom uc software release matrix for soundpoint ip and soundstation ip phones software release matrix for polycom vvx, soundstructure, obi edition phones release. The soundstructure c12 is a 12 channel audio mixer with echo cancellation and soundstructure cseries integrates easily with polycom hdx, realpresence. Enjoy exceptional audio quality in standardsize conference rooms and boardrooms, in the largest training centers, lecture halls and in classrooms of all sizes. With performance and clarity to delight meeting participants, the polycom soundstructure c12 has innovations in design and configuration that allow for system set up in far less time than expected.
For more information on how to use these options, please refer to the polycom soundstructure documentation. Database contains 6 polycom soundstructure c16 manuals available for free online viewing or downloading in pdf. With performance and clarity to delight meeting participants, the polycom soundstructure c16 has innovations in design and configuration that allow for system set up in far less time than expected. Polycom soundstructure price polycom price list 2020. Poly soundstructure cseries c12 video conferencing device.
Warning frontpanel the frontpanel of the polycom soundstructure c16 is shown below with the front panel door open, revealing the serial number label and the system status led. Logs and then select save as from the file menu to download the log. Orders received during nonbusiness days are processed on the next business day. Hello, we are trying to register our polycom soundstructure voip interface module with our on prem lync 20 environment.
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